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Online course
How to create “delicious” KPIs
If you can't measure, you can't manage
In this course, you:
1.
Learn the key performance indicators of successful organizations.
2.
Learn to find priority growth points to improve the efficiency of your organization.
3.
Understand how to successfully implement a balanced scorecard and manage change and motivation through digital metrics.
3-step technology:
1.
Video lessons / webinars.
2.
Practical cases / exercises and their analysis.
3.
Life hacks, check lists, useful templates, digital tools.
Enrolling in the course will help you to create a system of effective digital metrics for your organization.
Block 1.
Defining priority metrics
- Collecting digital data
- Strategic targets & performance indicators
- Multi-layered organization and different levels of performance indicators on each of them.
- Establish directions to improve efficiency
Block 2.
Linking KPIs to motivation and end-to-end processes
- Establish common team goals
- Transparent end-to-end team metrics
- Prioritization of core business processes and motivation for results
- Change management through measurable digital metrics
Block 3.
Successful implementation
- Proactive team involvement in the KPIs system development
- Transparent communication of achievements and corporate culture of continuous process improvement
- Planning and monitoring a system / Practical tools
Online course is conducted in a corporate format. Participation is free under the age of 21.
How the course is structured
Webinars / video lessons, homework and master mind support, review of homework and participant' questions
- Classes are held remotely in the form of video lessons and webinars - 3 pcs.
- Practical homework assignments for independent work - 3 pcs.
Authors:
The authors of the course are Elena Glukhova (CFO) and Oksana Nabok (HRD). The speakers will provide additional details about the course and share their experiences and performance life hacks during a free webinar on Personal, Team, and Organizational Performance Indicators.
Oxana Nabok
An expert in leadership and organizational development.
- Founder and Managing Partner of the consulting agency "Train Your Brain" and the "Leadership School" project.
- EFQM Qualified Assessor (Leading European Excellence model) in the field of quality of business processes.
- Expert for the RF Government award in the field of quality of business processes.
- Head of the Change Management Committee of the Digital Experts Association.
- Lecturer at the National University Higher School of Economics in Moscow, motivational coach.
- Over 20 years of experience in change management, launching efficiency improvement projects, creating and developing teams, building management systems, both as Area HR Director for Russia & CIS at DHL Supply Chain, InterContinental Hotels Group, Sodexho, Vice President for Human Capital at ADV Group, and as an external consultant.